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Pricing and Billing
Do I have to pay sales tax?
  You only have to pay sales tax if you are located in the same state as our warehouse (Texas).
I have a question on my charges.
  Click the "My Account" link at the top right side of this page, then click "Review Orders / Track Packages" to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact Customer Service for further assistance.

Email: [email protected]
Phone: 940-482-3424
I need a copy of my receipt/invoice.
  Click the "My Account" link at the top right side of this page, then click "Print Invoices" to generate a copy.
When will my credit appear on my account?
  Credits usually take 7-10 business days from the time we receive your item(s).
When will my credit card be charged?
  Your credit card will be charged within 24 hours prior to shipment of your item(s).